The GTB Philosophy, founded in 1989, serves as the guiding ethos for the GTB Group, shaping its values and principles. Central to this philosophy is the enduring motto "Quality before Quantity," a belief that has been pivotal in driving the success of the GTB Group. The emphasis on prioritizing quality in all facets of the business underscores a commitment to delivering excellence and building a foundation for long-term success.
Mr. Harmeet Singh, the esteemed founder, played a significant role in shaping and instilling this philosophy within the organization. His emphasis on "Business is a vehicle to serve people" encapsulates the idea that the primary purpose of the business is to contribute positively to the lives of individuals, whether they be customers, employees, or members of the broader community.
At the core of the GTB Philosophy lies the principle of interdependence and shared prosperity. The belief is that by prioritizing customer satisfaction, a ripple effect is created, fostering a positive work environment for dedicated employees. This positive workplace culture, in turn, becomes a catalyst for the organic growth of the business. The philosophy rejects the notion that success is solely measured by quantitative metrics; instead, it places a profound emphasis on the quality of relationships, products, and services.
The GTB Group aspires to create a "WIN-WIN-WIN" scenario, highlighting a triple-win situation for customers, employees, and the business itself. This approach ensures that customer satisfaction remains a priority, employees find fulfillment and engagement in their work, and the business not only survives but thrives. The philosophy extends beyond the narrow confines of immediate business concerns. It embraces social responsibility, recognizing the impact that businesses can have on the broader community and beyond.
In essence, the GTB Philosophy transcends the traditional profit-driven paradigm. It views business as a vehicle for serving people, recognizing the interconnectedness of customer satisfaction, employee well-being, and overall business success. This holistic approach reflects a commitment to making a positive impact that goes beyond the bottom line, fostering a sense of community within the GTB family and leaving a lasting influence on a larger scale. The GTB Group, through its philosophy, seeks not only business prosperity but also to contribute meaningfully to the well-being of individuals and the society it operates within.